Frequently Asked Questions
Understanding & Use Cases
What does Load Profiles actually calculate?
Load Profiles determines the realistic market cost of a customer’s energy consumption or generation profile.
It uses the most recent market data and forecasts, considering key risk factors such as balancing-energy costs, volume deviations, and price fluctuations.
Based on this analysis, the tool projects future costs and quantifies the risk exposure of each individual contract - with hourly accuracy.
How is it different from using Excel or internal tools?
Internal tools and Excels work only as long as their creator is around. When the author takes a leave, they break.
Load Profiles is a professionally developed and continuously maintained SaaS solution. It comes with automatic data updates, security maintenance, regular feature upgrades, and technical support.
You get one reliable platform instead of scattered files, manual recalculations, and outdated logic.
How is Load Profiles different from a standard CPQ or offer-calculation tool?
Load Profiles focuses solely on energy load-profile evaluation and pricing.
It doesn’t try to manage every step of your sales process.
Instead, it goes deeper into what defines profitability in energy supply: precise modeling of consumption, prices, and risks.
Who typically uses Load Profiles inside a company?
Internal sales teams, back-office staff, and portfolio managers - anyone responsible for preparing or reviewing customer pricing offers.
Does it support both power and natural gas?
Yes.
Unlike many tools that only handle electricity, Load Profiles also models natural gas, capturing its unique challenges — temperature-driven demand, storage effects, and price sensitivity.
Can it handle customers with multiple sites or on-site generation (e.g. PV)?
Yes.
You can model customers with several sites or on-site generation such as PV systems. The tool automatically includes local consumption and generation patterns.
How it Works
Which data do I need to upload to start an evaluation?
You simply upload a demand or generation profile. Or, for standardized profiles (SLP types), just provide the profile category and yearly consumption.
For PV systems, enter the location and size. Load Profiles then generates the production curve using historical weather data.
How does the tool model future energy consumption and prices?
The system analyzes historical time-series data to detect daily, weekly, and seasonal patterns.
It adjusts these statistically for upcoming years, taking into account holidays, trends, and market expectations.
For PV generation, typical norm profiles are modeled specifically for your configuration.
Can I export results to Excel or connect them with the Portfolios eTool?
Yes, you can export all results to Excel.
An automated transfer to the Portfolios eTool will be available in 2026.
How often is the pricing or HPFC data updated?
The HPFCs are updated daily using the latest market data.
If required, you can activate a live HPFC with intraday recalculation.
Have something else to ask? Write to us.
Implementation & Support
How long does it take to get started?
After a one-hour introduction session by Inercomp, most users can immediately perform their own pricing evaluations.
Is onboarding or personal support included?
Can multiple users work in the tool at the same time?
Yes. Several users can work simultaneously on different pricing tasks.
Ready to See It in Action?
Data Security & Compliance
Where is my data stored and processed?
Data is processed on servers in Western Europe.
By default, no user data is stored unless you choose to save evaluations for later reuse.
Note though, that no personal data is needed for Load Profile evaluations.
Is the system GDPR-compliant?
Yes. Load Profiles fully complies with GDPR requirements.
How is sensitive customer data protected?
Prices
How can I get a price offer for Load Profiles?
Please contact Inercomp Sales for an individual offer.
We will calculate the price based on the scope and configuration of your offer.